Smart Snag — My Dashboard

+ Submit report

My Surveys

Your properties and their snags

Add New Snag

14 Maple Close · Riverside Quarter, Bristol

Category

Plumbing

Electrical

Plastering

Windows & Doors

Roofing

Flooring

Damp / Drainage

Brickwork

Kitchen

Bathroom

Heating

Insulation

Paintwork

External

Garage

Other

Room / Location

Description *

Severity

🔴

Critical

Safety or structural risk

🟠

Major

Significant defect

🟡

Minor

Cosmetic or small issue

⚪

Observation

Note for monitoring

Photo evidence (optional)

Property Details

Your registered details and home information

Your Details

Full name

Sarah Johnson

Email address

sarah.johnson@email.com

Phone number

07700 900 123

Your Address

Development name

Riverside Quarter

Plot / address

14 Maple Close

City

Bristol

Postcode

BS1 4PJ

Developer & Warranty

Developer name

Barratt Homes

Warranty type

NHBC Buildmark 10-Year

Warranty expiry

December 2033

NHBC certificate no.

NHBC-2023-0047821

Inspection

Professional report uploaded

Yes

Inspector company

HomeSnag Ltd

Inspection date

3 March 2026

Video Library

Your uploaded snagging videos

📋

HomeSnag Inspection Report

PDF · 2.4 MB · Uploaded 3 March 2026 · 47 snags identified

🏆

NHBC Buildmark Certificate

PDF · 0.8 MB · Valid until December 2033

📑

New Homes Quality Code — Buyer Complaint Form

PDF · 0.3 MB · Template for escalations

✉️

Developer Acknowledgement — Ref BR-2026-003

PDF · 0.1 MB · Received 10 April 2026

Activity Log

All updates to your snags and property

Date	Type	Description	Snag
Loading activity…

Team

Invite inspectors to your company and manage who can access surveys

👥

Team access is on the Team plan

Invite inspectors to capture and write up surveys under your company, share a report library, and manage seats. Your current plan is single-seat.

Crew

Contractors and trades who fix your snags — no account or seat needed

🛠️

Crew is on the Crew plan

Assign snags to your contractors, let them respond with photos, video and notes, then review and sign off their work. They never need an account or a seat — just a link.

Who can join your crew

Invited only — you add each person by name and email. Domain locked — anyone with a verified email at an allowed domain joins automatically. Open link — anyone can request access; you approve them before they see anything.

Crew members

Loading…

Plans & Billing

Your plan, survey add-on packs, and billing history

Your plan

Billing & invoices

Loading invoices…

Survey add-on packs

One-off credits used after your monthly plan allowance — unused credits roll over until spent.

Settings

Your brand, report wording and account preferences

Branding

Your logo and colours brand the PDF reports you export. Paste your website to auto-fill, or set everything manually.

Company name

Logo

No logo

Brand colours

Primary

Secondary

Accent

Website

Phone

Address

Company accreditations

Memberships held by your company, not by you personally. These print on the report cover alongside your logo. Your own letters (MRPSA, MRICS…) live in your profile.

Personal branding

Which of the inspector's own details appear on your reports. Applies to whoever exports — each person's name, photo and contact details come from their profile.

Show the personal details and accreditations of the snagger

Post-Completion Snagging Survey

77, Yolo Lane · W3 8SN

9 snags · 5 rooms

14 Jul 2026

Inspected by you

Cover preview — approximate. Export a report to see the real thing.

Report customisation

Add your own opening statement, scope, limitations and confidentiality wording, plus a regulatory statement and your qualifications. These appear in the exported PDF so it reads as your company's professional inspection report. Switch any section off to leave it out entirely.

Introduction / opening statement

Scope & method of inspection

Limitations & exclusions

Confidentiality & legal / reliance

Regulatory / standards statement

Company registration line

Your professional qualifications

Transcription notes

Your own words from the walkthrough, transcribed with each snag. They're kept private by default — the transcription can mishear a word, and asides meant for you aren't always meant for the developer. You can edit or clear any of them on the snag itself.

Include transcription notes on the PDF with each snag

Prints under each snag's description in the exported report you send out.

Include transcription notes on snag share links

Shows under the photos on the public page a developer opens from the report's video link.

Statements page preview — approximate.

Email notifications

Choose which Smart Snag emails you receive. Account-critical emails — sign-in links, receipts, and a report you choose to send — always arrive.

Activity on your reports

When a client or developer opens a report you've shared.

Product updates & tips

Occasional news and how-to from Smart Snag.

Prefer no email at all? Use the unsubscribe link in any Smart Snag email footer to stop everything except sign-in links.

Privacy

Control how your data is used on Smart Snag.

Include my snags in anonymised public statistics

Aggregate patterns only — never linked to your name or address.

Your data

Download everything Smart Snag holds about you as a JSON file.

Permanently delete your account and all your data. Any active subscription is cancelled. This can't be undone.